( Easy as 'one - two - three' )
ONE, Contact us by E-mail or telephone to verify availability of the the items you want,
TWO, Print or type a simple order (grocery list style) including your mailing address and
THREE, send the order, the payment (a check or Money Order) and your mailing address to:
Fred Lohman - 3405 N.E. Broadway - Portland, OR 97232 U.S.A.
Orders for parts and supplies are generally filled within 7 days.
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( It is NOT necessary to verify the availability of MAINTENANCE KITS...as they are always in Stock.)
The KIT price is only $65 plus postage. International shipping cost for the kit: please inquire.
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More important stuff..... WE are the only Japanese Sword Company in the USA to offer a full line of high quality parts and materials plus to offer a complete sword restoration service that includes blade polishing, handle wrapping and Saya (scabbard) making.
Our shop is not open to the public. Our 'closed door' policy provides us with the time to make all of the great parts and provide the exclusive services that we offer.
To insure that you have your parts when you want them, don't wait until the last minute. Please plan ahead !
E-MAIL:
If you send a message and we do not respond quickly, please submit the e-mail again
2 or 3 times until we do reply. As crazy as it sounds, we occasionally
receive e-mail inquiries and shortly after we 'reply', we receive back a
notice that the 'senders' address in no good... and the only conclusion is
that 'senders' are careless when filling out their return address.
I was able to solve a few.. one where the sender typed
'.con' instead of
'.com' and another typed 'comm.' Hard to believe but I'm sure that there are more than a few
(potential) customers out there who are asking themselves, "why didn't
they respond to my inquiry" ...Additionally, viruses and
computer crashes have also been responsible for E-mail losses.. .and we expect it will happen again.
MOST IMPORTANT: When you order parts, please identify them
using both their 'part number' & 'description'.
Again, please do not send an order without first confirming
that we have what you want. After verification, type or print your
order in the form of a simple 'grocery list'.
It will help us avoid sending the
wrong items. (include your payment and your clearly written or typed
return mailing address).
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'INTERNATIONAL CUSTOMERS'
PAYPAL IS AVAILABLE ONLY to International customers.
A 7% fee must be added. Also accepted: Bank Checks, International Money Orders, Western Union and Moneygram.
Credit cards (plastic) and 'wire (bank) transfers' are not accepted.
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'DOMESTIC CUSTOMERS'
Personal Checks, Money Orders, Western Union, Cash and Company checks ARE O.K.
Paypal, Credit cards or bank wire transfers are not available to domestic (USA) customers.
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WHAT WE DO When you go through the entire website, you will say to yourself, "wow", these guys certainly have a large site (true)... and a whole lot of things that are not seen anywhere else (true)..... and at prices that are very reasonable... (true) and they still claim to maintain a high level of quality" (also true)... You will be asking yourself, "How can they do this and why are their prices so reasonable'?
The answer is simple; Instead of buying our products from someone else and simply reselling them to you, we actually manufacture most of the parts displayed throughout the website. About 99% of all of the products displayed on our web-site are made in our work shop.
We are not a bunch of unemployed victims of the bad economy 'doing this today until I find a 'real' job'. We are professionals and take our business seriously because we must stand behind our work with guarantees that others do not offer. We also understand that most customers are not willing to accept 2nd rate quality even though it may save them some money. We apply advanced technical skills that enable us to produce up to 500 pair of Menuki at one time and these skills save money and provide you with the highest quality and at reasonable prices not available anywhere else. And again, when we apply Gold plating, it is REAL GOLD and applied electronically and not Gold PAINT like others use..
Below is the result of a recent days casting of parts: The first 4 'trees' on the right are Menuki, next is a 'tree' of Kogei, then three 'trees' of Shitodome, more Menuki and at the far left, Fuchi Kashira. All in a days work when you know what your doing. Most flasks are 12 inches tall x 5 inches in diameter but we also use flasks that are 6 inches in diameter that easily allow larger parts. The 3 flasks to the left of the Kogei hold over 700 pair of Shitodome.
Hand made Menuki and Fuchi Kashira sets are being offered at prices of $400 or more, prices that approach and often exceed the cost of genuine Japanese antique parts. Their price/quality is questionable compared to what we offer and when things are made by hand, one at a time, naturally you will pay more. Our continued success is guaranteed by happy and often repeat customers who recognize and appreciate a higher level of workmanship, a wide selection of genuine Japanese designs and a good value for hard earned money.
You have our assurance that every part is inspected to insure that high standards are maintained before any part leaves our shop.
We guarantee that each and everyone of our sword parts will provide a lifetime of functional usefulness or it will be replaced, free... at no charge..
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SHIPPING: Because of the increased postal charges and insurance, small sized domestic orders that will fit into a 'document mailer envelope' will still cost only $5. Where risk is involved (apartment buildings, etc) it is best to add another $2 for Insurance.
Canadian and all other 'INTERNATIONAL' shipments of small sized items such as a Tsuka, Tsukaito or Tsuba and other physically small parts will cost only $15 for Global Priority postage, providing your order will fit into one of the cardboard 'document' mailers. IF there is a question concerning 'fit', it is best to return your order via EXPRESS MAIL (EMS) @ $30.
SENDING SWORDS When sending your sword for repairs, please include a detailed list of what repairs you want to have made to the sword and always, include all of your 'contact' information and secure it to the sword handle (rubber band, tape, etc)
Never send a bare naked blade without asking for and reading our shipping instructions. If your sword does not have a Saya (scabbard) with handle securely attached, let us know and we will e-mail safe packaging instructions that will insure your swords safe arrival. When mailing your sword, always include 'Insurance' to your shipment as it provides guaranteed delivery.
We try to mail orders on a daily basis and find that personal checks serve to delay shipment of orders until we receive bank clearance.
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PLEASE!
(Repeated
again for those who missed it the earlier . . . . )
No calls before 8:00 A.M. or after 6:00 P.M. (Pacific Coast Time)
IF you call and we do not answer, it is recommended that you follow up by sending an e-mail...
Please do not leave 'voicemail messages'
ONE LAST NOTE ! As much as we all enjoy complaining about the Postal Service (EMS), I feel that among all other well known International carriers, the Postal Service does provide the best service at the most reasonable cost.
Call for details
(503) 282-4567
-or- write to:
E-mail Us
FRED LOHMAN
3405 N.E. Broadway -
Portland, OR 97232 - 1818